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Listening: Hotel Check In Dialog

Hotel Check In
Hotel: Welcome to ABC Hotel. How may I help you?
(Selamat datang di ABC Hotel. Ada yang bisa dibantu?)
Guest: Hello.. I’d like a room for three nights, please?
(Halo.. Saya butuh kamar untuk tiga malam)
Hotel: Sure. We have three types of room, single, twin and double room.
(OK. Kita ada tiga tipe kamar, single, twin dan double)
Guest: Single room please.
(Kamar single saja)
Hotel: Single room for three nights, will cost you $300. And we require $50 security deposit, it will be refunded when you check out.
(Kamar single untuk tiga malam, harganya $300. Dan kami butuh deposit $50, akan dikembalikan setelah checkout)
Guest: Great.
(OK)
Hotel: Can I have your ID?
(Bisa minta KTP-nya?)
Guest: Here you are..
(Ini)
Hotel: Thank you Mr. John. Your total is $350. How would you like to pay?
(Terima kasih Pak John. Totalnya $350. Mau bayar pakai apa?)
Guest: I’d pay with cash. Here it is.
(Bayar cash saja. Ini uangnya.)
Hotel: Here is your key card Mr. John. Your room number is 303. It’s on the third floor. You will find the lift at the end of passageway.
(Ini kuncinya Pak John. Kamarnya nomor 303. Di lantai tiga. Liftnya ada di ujung lorong ini.)
Guest: Thanks. Anyway, Is there any chance I could get a late checkout?
(Terima kasih. Apakah bisa checkout telat?)
Hotel: Sure. You can late checkout until 5 PM, with $50 additional charge.
(Bisa. Anda bisa late checkout sampai jam 5. Late checkout akan kena tambahan biaya $50)
Guest: So, if I checkout after 5 PM?
(Kalau checkout lebih dari jam 5?)
Hotel: You will be charged the full room price, $100.
(Kena charge penuh, $100)
Guest: Fair enough.
(Okelah kalau begitu)
Hotel: Any more help Sir?
(Ada lagi yang bisa dibantu?)
Guest: I think it’s enough, I’ll just go to my room.
(Kayaknya sudah, saya mau ke kamar saja.)

Hotel Check In – Dialog 2
Guest: Good Morning.. I’ve booked a room through ticket.com
(Selamat pagi.. Saya sudah booking lewat ticket.com)
Hotel: Good Morning.. May I see your ID please?
(Selamat pagi.. Bisa lihat KTP-nya?)
Guest: Here it is..
(Ini)
Hotel: Yes, we’ve your reservation Mr. Smith, one twin room, staying for two nights. It is all paid up.
(Ya, kami ada reservasi atas Mr. Smith, twin room, dua malam. Sudah dibayar semua.)
Guest: Yes, you are right.
(Ya benar.)
Hotel: Please sign your name here.
(Tanda tangan di sini)
Guest: Sure. Can someone help me with my luggage?
(Baiklah. Bisakah seseorang membantu saya membawa koper ini?)
Hotel: Of course. I will call the bellboy to handle your luggage.
(Tentu saja. Saya akan panggil bellboy untuk membawa kopernya.)
Guest: By the way, how much does the parking cost?
(Berapa biaya parkirnya)
Hotel: It is free for our guest. Just write your plate number in this form.
(Gratis untuk tamu. Tulis saja plat nomornya di formulir ini.)
Guest: Great. Don’t forget to bring my luggage to my room.
(Bagus. Jangan lupa untuk membawa koper ke kamar saya)
Hotel: Sure.. If you need more help, just call front desk.
(Tentu saja. Jika butuh bantuan, tinggal telepon saja frot desk)

Hotel Check In – Dialog 2
Guest: Hello.. I’d like to book a room, please.
(Halo.. saya mau booking kamar)
Hotel: Welcome to ABC Hotel. I’m sorry we don’t have any room available. This weekend is peak season.
(Selamat datang di ABC Hotel. Maaf kamarnya penuh. Akhir pekan ini peak season)
Guest: Oh.. OK.
(Oh.. OK)
Hotel: There is a hotel accross the street, XYZ hotel. I’ll help you to call the hotel, if you want.
(Di seberang jalan ada hotel XYZ. Saya akan telpon hotel jika anda mau.)
Guest: Sure
(OK)
Hotel: Please wait… Yes, there are 3 rooms left.
(Tunggu sebentar… Ya ada 3 kamar kosong)
Guest: Thank you for your help.
(Terima kasih atas bantuannya.)

Hotel Check In – Dialog 4
Guest: Hi.. I want to check in.
(Hi.. aku mau check in)
Hotel: Welcome to ABC Hotel.. Do you have any reservation?
(Selamat datang di hotel ABC.. sudah reservasi?)
Guest: I’ve booked through travel.com
(Sudah booking lewat travel.com)
Hotel: And under what name you booking is?
(Booking atas nama siapa?)
Guest: Jeniffer Crow.
(Jeniffer Crow)
Hotel: Can you spell your last name, please?
(Bisa ulangi nama belakangnya?)
Guest: C R O W
(C R O W)
Hotel: Yes, we have reservation for Mrs. Jeniffer Crow for three nights starting from today. Is that right.
(Ya, kami ada reservasi atas nama Jeniffer Crow untuk tiga malam mulai malam ini)
Guest: Yes, that is right.
(Ya benar sekali)
Hotel: Can I have your ID please?
(Bisa lihat KTP-nya?)
Guest: Here is my passport.
(Ini passport saya?)
Hotel: Your room is all paid up. But we need $100 security deposit, we will refund when you check out. How would you like to pay?
(Kamarnya sudah dibayar. Tapi kami butuh $100 untuk deposit. Mau bayar pakai apa?)
Guest: Take my card..
(Ini kartu saya)
Hotel: Thank you. Your room 404 is ready. And here is your key.
(Terima kasih. Kamarnya nomor 404. Ini kuncinya)
Guest: What time breakfast will be served?
(Jam berapa sarapannya?)
Hotel: You will be served from 7:00 until 10:00. Just tell your room number to restaurant front desk.
(Sarapan mulai jam 7 sampai jam 10. Bilang saja nomor kamarnya ke front desk restoran)
Guest: How about WIFI password?
(Password WIFI-nya bagaimana?)
Hotel: Here.. within your key, there is a password stated.
(Ini di kunci kamar, ada passwordnya)
Guest: Thank you very much. I’ll just go to the room.
(Terima kasih banyak. Saya akan langsung ke kamar.)
Hotel: You’re welcome. If you need any help just press 0 to call front desk.
(Sama-sama. Jika butuh bantuan tekan 0 saja)

Hotel Check In – Dialog 5
Guest: Hello… I have reservation under the name of John Snow. This is a copy of my reservation.
(Halo.. Saya sudah reservasi atas nama John Snow. Ini kopian reservasi saya.)
Hotel: Welcome to ABC hotel.. I will check your reservation Mr. Snow
(Selamat datang di hotel ABC. Saya akan check reservasinya)
Guest: Sure.
(OK)
Hotel: Do you have the card you used to make the booking?
(Kamu punya kartu kredit yang digunakan untuk booking?)
Guest: Here you go..
(Ini..)
Hotel: OK Mr. Snow, you have booked a double room for two nights. We are going to put a $80 hold on your card. It is a security deposit of $40 a night. May I have your ID please.
(OK Pak Snow. Anda sudah booking untuk double room selama dua malam. Kami akan menahan $80 dari kartu kredit anda. Deposit $40 per malam. Bisa lihat KTP-nya Pak?)
Guest: OK. Here is my passport.
(OK. Ini passport saya)
Hotel: Your room is ready. Here is your key and breakfast vouchers. Breakfast will be served from 7 until 10. The restaurant is at the end of this passageway.
(Kamar anda sudah siap. Ini kuncinya dan voucher sarapannya. Sarapan dari jam 7 sampai jam 10. Restaurant ada di ujung jalan ini.)
Guest: Thank you. Can someone bring my luggage to my room?
(Terima kasih. Apakah ada yang bisa membawakan koper saya ke kamar?)
Hotel: Sure. I’ll tell bellboy to bring your luggage. Any more help Sir?
(Baik. Nanti saya akan bilang ke bellboy supaya membawa kopernya. Butuh bantuan lagi Pak?)
Guest: Can I have extra bed?
(Bisa tambah extra bed?)
Hotel: Extra bed, will cost you $20 per night.
(Extra bed biayanya $20 per malam)
Guest: Just add it to the bill please.
(Tambahkan saja ke tagihan)
Hotel: Yes Sir. Additional charge for extra bed will be charged to your card.
(Biaya akan ditagihakan ke kartu kredit anda.)

Hotel Check In – Dialog 6
Guest: Morning… I have reservation under the name of John Bond.
(Selamat pagi.. saya sudah reservasi atas nama John Bond.)
Hotel: Do you happen to have your booking confirmation with you?
(Apa ada konfirmasi bookingnya?)
Guest: Here it is..
(Ini..)
Hotel: We have reservation under the name of John Bond, single room for two nights. Is that correct?
(Ada reservasi atas nama John Bond, kamar single untuk dua malam. Apakah benar?)
Guest: Yes that’s right. Is breakfast included in the room price?
(Ya benar. Apakah sarapan sudah termasuk dalam harga kamar?)
Hotel: Your room is all paid up, but without breakfast. You can pay $20 for breakfast at the restaurant.
(Kamar sudah dibayar, tetapi tidak termasuk sarapan. Anda bisa sarapan dengan membayar $20 di restoran.)
Guest: Oh OK.
(Oh OK)
Hotel: May I have your ID please?
(Bisa lihat KTP-nya?)
Guest: Here you go..
(Ini..)
Hotel: Mr. Bond, your room is 402. It’s on fourth floor. Just go left, and you will find the lift.
(Pak Bond, kamar anda 402, di lantai empat. Tinggal belok kiri, dan anda akan menemukan lift.)
Guest: And what time do I need to check out?
(Jam berapa checkout-nya?)
Hotel: You should check out before 12 PM.
(Sebelum jam 12 harus sudah checkout)
Guest: OK. Thank you for your information.
(OK. Terima kasih atas informasinya)
Hotel: No problem. Please let me know if you need anything.
(Tidak masalah. Tolong kasih tahu bila anda butuh sesuatu)

 

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