verb (v)

• cause to be more favorably inclined; gain the good will of(verb.emotion)

  Example:
  She managed to mollify the angry customer.
  

  Synonym:
  appease, assuage, conciliate, gentle, gruntle, lenify, pacify, placate
  

  source: wordnet30
• make more temperate, acceptable, or suitable by adding something else; moderate(verb.change)

  Synonym:
  season, temper
  

  source: wordnet30
• make less rigid or softer(verb.change)

  source: wordnet30
• To soften; to make tender; to reduce the hardness, harshness, or asperity of; to qualify; as, to mollify the ground.(verb)

  source: webster1913